VCH

Privacy Policy

How we protect and handle your personal information

Introduction

Veterans Central Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Name and contact information
  • Military service details
  • Account credentials
  • Profile information
  • Communication preferences

Usage Data

  • IP address and device information
  • Browser type and version
  • Pages visited and features used
  • Time and date of visits
  • Interaction patterns

How We Use Your Information

Service Provision

To provide and maintain our services, verify eligibility, and process transactions.

Communication

To send you updates, newsletters, and important notifications about our services.

Analytics

To analyze usage patterns and improve our services and user experience.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Employee training on data protection
  • Incident response procedures

Your Rights

Access

You have the right to access your personal information and request a copy of the data we hold about you.

Deletion

You can request the deletion of your personal information from our systems.

Correction

You can update or correct any inaccurate information we have about you.

Privacy Questions?

If you have questions about our privacy practices, we're here to help.

Contact Privacy Team
Last updated: 6/9/2025